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Terms and Conditions

These Terms and Conditions govern the redemption of Christmas hampers provided by Culina Pte Ltd (the “Company”). By participating in HiPP Singapore’s Christmas Advent Calendar event, you agree to the following terms:

1. Eligibility

  • The Christmas Advent Calendar event is open exclusively to residents of Singapore.
  • Minors (individuals under the age of 18) are strictly prohibited from participating in the Christmas Advent Calendar event.
  • Employees of Culina Pte Ltd and their immediate family members are not eligible to participate.

2. Entry Period

  • The Christmas Advent Calendar event commences on 1st December 2024 and concludes on 24th December 2024 at 11:59 PM (GMT+8).
  • All entries must be submitted by 11:59 PM on the same day. Late entries will not be accepted. Incomplete or incorrect entries will be deemed invalid.
  • Only one entry per person per day is permitted during the contest period. Participants must answer the question correctly for their entry to be valid.

3. Selection and Notification of Winners

  • Winners will be selected randomly from all eligible entries received during the campaign period.
  • Winners from the previous week will be announced on HiPP Singapore’s social media accounts and on HiPP Singapore official website, every Thursday at 6:00 PM (GMT+8) and will be contacted directly via email and/or direct message on social media platforms.
  • Winners must respond to the notification email and/or direct message on social media platforms within 7 days to claim their prize. Failure to respond will result in forfeiture of the hamper, and an alternate winner may be selected.
  • The Company reserves the right to publicly disclose the winner(s)' partial and/or complete name, email address, and other contact details as deemed necessary to accurately identify the winner(s).
  • The Company’s decision is final. No enquiries or correspondence will be entertained.

4. Redemption Period

  • All hampers must be claimed within the collection period stated in the winners’ notification email. Culina Pte Ltd reserves the right to reject any request for Christmas hamper collection made after the official collection period. All unclaimed hampers will be forfeited, with no alternate compensation provided. Exceptions, if any, will be reviewed on a case-by-case basis at the sole discretion of the Company and subject to stock availability.

5. Redemption Process

  • To redeem your Christmas hamper, you must present your email address and the winners’ collection email received from HiPP Singapore. The redemption location is at SuperNature, 26 Dempsey Road, Singapore 249686.
  • Each participant is entitled to one Christmas hamper. Duplicate entries are not eligible, and Culina Pte Ltd reserves the right to forfeit the Christmas hamper winnings if duplicate registrations are discovered.

6. Non-Transferable

  • Prizes may be substituted at the discretion of the Company and are non-transferable and not redeemable for cash, gift cards, or other credit.

7. Modification and Termination

  • Culina Pte Ltd reserves the right to modify and/or terminate this Christmas Advent Calendar event, including any prizes won, at any time without prior notice.

8. Limitation of Liability

  • Culina Pte Ltd shall not be liable for any errors or omissions in these terms or for any technical malfunctions that may affect the redemption process.
  • By participating, you agree to release and hold harmless Culina Pte Ltd, its affiliates, and their respective officers, directors, employees, and agents from any and all liability for any injuries, loss, or damage of any kind arising from or in connection with the Christmas Advent Calendar event.

9. Dispute Resolution

  • In the event of a dispute, any individual's eligibility to participate in this contest and any participant's entitlement to the prizes shall be determined at the sole discretion of Culina Pte Ltd.

10. Personal Data

  • By participating in this promotion, you consent to the collection, use, and disclosure of your personal data by Culina Pte Ltd in accordance with the Privacy Policy.

11. Governing Law

  • This Christmas Advent Calendar event and these terms and conditions are governed by and construed in accordance with the laws of Singapore. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Singapore.